Customer Relations Representative - State Farm Agent Team Member

Deniseelliott; Colorado; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Colorado is seeking a Customer Relations Representative to enhance customer relations and support agency growth. In this role, you will establish customer connections and provide excellent service to meet their needs. The ideal candidate has experience in sales, excels in communication, and is dedicated to customer satisfaction. This position offers a competitive salary, with opportunities for bonuses and advancement.

Qualifications

• Experience in sales, preferably inside or outside sales.
• Familiar with managing client relationships.
• Interest in marketing according to customer needs.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Promote and ensure long-lasting customer relations.

Skills

Sales experience

Excellent communication skills

Customer service dedication

Bilingual Spanish

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bayfield, CO

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As an Customer Relations Representative - State Farm Agent Team Member for Denise Elliott - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer
• Bilingual Spanish preferred

Compensation $70,000.00 - $90,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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