Customer Relations Representative - State Farm Agent Team Member

Robagency; Brooklyn (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Salary Plus Commission

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Brooklyn is seeking a Customer Relations Representative. This full-time role involves managing customer inquiries and maintaining records while providing exceptional service. Ideal candidates will possess strong communication skills and have a background in customer service. Compensation ranges from $45,000 to $50,000 annually, with additional benefits including health insurance and opportunities for advancement in a supportive community environment.

Qualifications

• Strong communication and problem-solving skills essential for customer relations.
• Preferred experience in customer service roles.
• Ability to maintain composure in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain and update customer records as necessary.
• Assist in customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Brooklyn - NY

Replies within 24 hours

• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent염 Team Member潁 with Rob Perelmuter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation $45,000.00 – $50,000.00 per year. Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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