CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Karla Lovewell - State Farm Insurance Agent; Louisville (KY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Licensing assistance

401(k)

Bonus potential

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Karla Lovewell - State Farm Agent is hiring a Customer Relations Representative to deliver exceptional service and support for our insurance agency in Louisville, KY. You will handle customer inquiries, maintain records, and assist with retention while coordinating with team members to meet community needs.

The role emphasizes empathetic service, growth potential, and a collaborative environment where strong communication and problem-solving drive success.

Qualifications

• Communication and problem-solving skills.
• Experience in Sales and Customer Service required.
• Ability to learn and sell insurance products.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Sales experience

Customer service

Bilingual Spanish

Job description

Role Description As a Customer Relations Representative - State Farm Agent Team Member with Karla Lovewell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsive recruiter. Replies within 24 hours.

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description As a Customer Relations Representative - State Farm Agent Team Member with Karla Lovewell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in Sales and Customer Service required.
• Ability to learn and sell insurance products.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Compensation $45,000.00 - $70,000.00 per year