CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Rigo Castillo-Sanchez State Farm Agency; Albuquerque (NM); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Profit sharing

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Rigo Castillo-Sanchez State Farm Agency is seeking a Customer Relations Representative to enhance customer experiences and drive business growth. This role offers an energetic professional the opportunity to deliver exceptional service and establish valuable client relationships while achieving marketing goals.

The ideal candidate will possess strong communication skills, a successful sales background, and a Property and Casualty license. Additionally, bilingual skills in Spanish are preferred. The position offers competitive compensation of $32,000.00 - $50,000.00 per year, plus commission.

Qualifications

• Successful track record of meeting sales goals/quotas preferred.
• Excellent communication skills – written, verbal, and listening.
• Enthusiastic about insurance and financial products.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review.
• Work with the agent to establish and meet marketing goals.

Skills

Sales goals/quotas

Communication skills

Self-motivation

Marketing experience

Bilingual – Spanish

Education

Property and Casualty license

Life and Health license

Job description

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Hourly pay plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within the agency

Requirements

• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self‑motivated
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Bilingual – Spanish preferred
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $32,000.00 - $50,000.00 per year