CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Craig Duncan - State Farm Insurance Agent; Clearwater (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Donation matching

Salary plus commission/bonus

Health insurance benefits

SIMPLE IRA retirement plan

Paid time off

Growth potential/Advancement

Job summary

Craig Duncan - State Farm Insurance Agent in Florida is seeking a Customer Relations Representative to join their winning team. You will engage in value-based conversations and deliver an exceptional customer experience to help grow the business in a fast-paced environment.

As an Agent Team Member, you will establish relationships, provide prompt service on inquiries about insurance options and billing, and actively participate in growth opportunities, with salary plus commission/bonus and

Qualifications

• Excellent interpersonal and verbal communication abilities.
• Demonstrates a customer-focused, needs-based approach.
• Ability to work well in a team and handle multiple tasks.
• Willingness to obtain required Personal Lines license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance.
• Educate customers about insurance options using a needs-based review.
• Maintain a strong work ethic with a commitment to success daily.

Skills

Interpersonal skills

Communication skills

People oriented

Detail oriented

Problem solving

Customer service

Team player

Education

Personal Lines License (must obtain)

Job description

Benefits

• Bonus based on performance


• Donation matching

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Use a customer-focused, needs-based review process to educate customers about insurance options.


• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive:

• Salary plus commission/bonus


• Health insurance benefits


• SIMPLE IRA retirement plan


• Paid time off (vacation and personal/sick days)


• Valuable experience


• Growth potential/Opportunity for advancement within my Agency

Requirements

• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams


• People-oriented


• Detail oriented


• Proactive in problem solving


• Dedicated to customer service


• Ability to work in a team environment


• Ability to effectively relate to a customer


• Personal Lines Licenses (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $70,000.00 per year