Customer Relations Representative - State Farm Agent Team Member

State Farm; Mount Pleasant (MI); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential/Opportunities for advancement

Job summary

State Farm is seeking a Customer Relations Representative to join their team in Mount Pleasant, Michigan. This full-time position is focused on providing exceptional customer service and supporting clients with their insurance and financial needs. Candidates must possess excellent communication skills and a willingness to obtain necessary insurance licenses.

The role offers a dynamic work environment with opportunities for advancement and professional growth. Compensation ranges from $30,000 to $60,000 annually, reflecting the potential for a rewarding career in the insurance industry.

Qualifications

• Must have excellent written and verbal communication skills.
• Detail-oriented and self-motivated individuals will excel in this position.
• Must be able to obtain necessary insurance licenses.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through a needs-based review process.

Skills

Excellent communication skills

Enthusiastic about insurance products

Self-motivated

Detail-oriented

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Full Time • Mt Pleasant - MI

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Property and Casualty license (must be able to obtain)
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mt Pleasant, MI and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance