Customer Relations Representative - State Farm Agent Team Member

Amanda Buenemann - State Farm Agent; Muscatine (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Salary + commission

401(k)

Bonus based on performance

Competitive pay

Flexible schedule

Advancement

Paid time off

Training

Job summary

Amanda Buenemann - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will handle inquiries, maintain client records, and coordinate with other team members to ensure satisfaction and drive retention.

This role offers a flexible, growth-minded environment with training and development opportunities. We value empathy and proactive problem solving to serve the Muscatine community.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Customer service

Stress management

Job description

Benefits

• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Amanda Buenemann - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.