Customer Relations Representative - State Farm Agent Team Member

Dan Stauffer - State Farm Agent; Chambersburg (Franklin County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Job summary

Dan Stauffer - State Farm Agent in Chambersburg is seeking a Customer Relations Representative to generate exceptional customer experiences and support local community needs. You will manage customer inquiries, resolve issues, and maintain records while enhancing your career in a supportive environment.

The ideal candidate should have strong communication and problem-solving skills, and ideally have experience in customer service. Join us for growth opportunities in a driven and compassionate team!

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Benefits

• 401(k)
• Competitive salary
• Paid time off

Role Description

As a Customer Relations Representative with Dan Stauffer State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.