Customer Relations Representative

TITAN STRATEGY GROUP LLC; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance-based pay

Bonus opportunities

Hands-on training

Career development

Travel opportunities

Job summary

TITAN STRATEGY GROUP LLC in Akron, OH is seeking a Client Relations Representative to engage customers in person, understand needs, and recommend products. You will represent our clients, build relationships, and deliver a positive customer experience while supporting new customer acquisition.

Entry to mid-level candidates are welcomed; the role emphasizes reliability, coachability, and a proactive approach to learning and growth within a collaborative team.

Qualifications

• Strong communication and interpersonal skills.
• Positive, professional attitude.
• Self-motivated and goal-oriented.
• Reliable and able to work well with a team.
• Willingness to learn and apply feedback.
• Customer service, hospitality, retail, or sales experience is a plus, but not required.

Responsibilities

• Connect with customers through face-to-face interactions.
• Learn about customer needs and recommend appropriate products and services.
• Represent our clients and their brands professionally.
• Build strong customer relationships and provide a positive experience.
• Assist with new customer acquisition and account support.
• Work toward individual and team performance goals.
• Participate in ongoing coaching and professional development.

Skills

Strong communication

Interpersonal skills

Positive, professional attitude

Self-motivated

Team-oriented

Willingness to learn

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Full-Time | In-Person | Akron, OH

Looking for a career where your effort actually gets noticed?

We’re looking for a motivated, people-focused individual to join our Akron team as a Client Relations Representative. This is a great opportunity for someone who communicates well, enjoys working with people, and wants a role where they can build valuable professional and sales skills while earning based on performance.

You’ll work directly with customers on behalf of the brands we represent, helping create positive customer experiences, build relationships, and drive new customer acquisition.

Prior experience can be helpful, but it isn’t required. We’re focused on finding someone who is reliable, coachable, confident, and ready to learn.

What You’ll Do

• Connect with customers through face-to-face interactions
• Learn about customer needs and recommend appropriate products and services
• Represent our clients and their brands professionally
• Build strong customer relationships and provide a positive experience
• Assist with new customer acquisition and account support
• Work toward individual and team performance goals
• Participate in ongoing coaching and professional development

What We’re Looking For

• Strong communication and interpersonal skills
• Positive, professional attitude
• Comfortable speaking with new people
• Self-motivated and goal-oriented
• Reliable and able to work well with a team
• Willingness to learn and apply feedback
• Customer service, hospitality, retail, or sales experience is a plus, but not required

What We Offer

• Performance-based compensation with additional bonus and incentive opportunities
• Hands-on training and ongoing coaching
• Opportunities to develop sales, communication, and client relations skills
• Clear opportunities for increased responsibility based on performance
• Team events and a collaborative work environment
• Travel opportunities for qualifying team members
• Recognition and incentives for strong performance

Ready to Get Started?

If you’re looking for an opportunity where you can work with people, challenge yourself, and be rewarded for strong performance, we’d like to hear from you.