Customer Account Representative

Triple Threat Consulting Llc; Akron (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Performance-based bonus

Advancement opportunities

Training & development

Travel opportunities

Team events

Job summary

Triple Threat Consulting Llc is seeking a Customer Account Representative for our Akron, OH team. In this in-person role you will interact with customers, explain products, enroll new accounts, and build lasting relationships.

You’ll work in a fast-paced environment with coaching, performance-based bonuses, and opportunities for advancement as you develop skills in account management and customer service. Reliable and team-oriented candidates thrive here.

Qualifications

• Strong communication and people skills.
• Professional and positive attitude.
• Customer service or sales experience is a plus.

Responsibilities

• Speak directly with customers and identify their needs
• Present available products, services, and promotional offers
• Assist customers with new account enrollment and account-related questions
• Build positive customer relationships through professional communication
• Represent our clients and their brands professionally
• Work toward individual and team performance goals
• Participate in ongoing coaching and development

Skills

Communication skills

People skills

Goal orientation

Team player

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Full-Time | In-Person | Akron, OH

Build your skills. Work with people. Get rewarded for your results.

We’re looking for a motivated Customer Account Representative to join our growing Akron team. This is a customer-facing role for someone who enjoys working with people, communicates confidently, and wants an opportunity where strong performance can lead to greater responsibility and earning potential.

As a Customer Account Representative, you’ll work directly with customers on behalf of the brands we represent. You’ll help customers understand available products and services, answer questions, recommend solutions based on their needs, and assist with new customer accounts.

We’re looking for someone who is professional, competitive, dependable, and ready to learn. Previous customer service, retail, hospitality, or sales experience can be helpful, but we’re primarily focused on finding the right attitude and work ethic.

What You’ll Do

• Speak directly with customers and identify their needs
• Present available products, services, and promotional offers
• Assist customers with new account enrollment and account-related questions
• Build positive customer relationships through professional communication
• Represent our clients and their brands professionally
• Work toward individual and team performance goals
• Participate in ongoing coaching and development

What We’re Looking For

• Strong communication and people skills
• Professional and positive attitude
• Comfortable working directly with customers
• Motivated by goals and measurable results
• Reliable, coachable, and willing to learn
• Able to work effectively both independently and with a team
• Customer service, retail, hospitality, or sales experience is a plus

What We Offer

• Performance-based compensation with bonus and incentive opportunities
• Hands-on training and ongoing coaching
• Opportunities to develop customer service, sales, and account management skills
• Advancement opportunities based on performance
• Team events and recognition
• Travel opportunities for qualifying team members
• Supportive, goal-oriented team environment

If you’re looking for a role where you can develop professionally, work directly with customers, and be rewarded for the results you produce.