Customer Relations Pro | Growth, Flexible Schedule & Benefits

Conklinsf; Illinois; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus

Health insurance

Advancement opportunities

Paid time off

License reimbursement

Flexible schedule

Training & development

Job summary

Tom Conklin - State Farm Agent invites you to join as a Customer Relations Representative. This full-time role in Farmington, IL focuses on delivering exceptional client experiences and building trust within the community.

You will manage inquiries, update client records, and collaborate with agency teammates to ensure customer satisfaction. The position offers a competitive salary and opportunities for advancement, plus benefits and a supportive work environment.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem Solving

Customer Service

Job description

Tom Conklin - State Farm Agent invites you to join as a Customer Relations Representative. This full-time role in Farmington, IL focuses on delivering exceptional client experiences and building trust within the community.

You will manage inquiries, update client records, and collaborate with agency teammates to ensure customer satisfaction. The position offers a competitive salary and opportunities for advancement, plus benefits and a supportive work environment.