Customer Service Representative - State Farm Agent Team Member

Tom Conklin - State Farm (Conklin Ins and Fin Svcs Inc); Illinois; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Job summary

Tom Conklin - State Farm Agent Team Member in Farmington, IL is seeking a Customer Service Representative to join a community-focused agency. You will handle inquiries, explain policies, and help clients navigate changes.

This full-time role offers health insurance, license reimbursement, 401(k), paid time off, and opportunities for advancement, along with a strong emphasis on service and work-life balance.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Farmington - IL

Replies within 24 hours

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

About Us
Tom has been a proud State Farm Agent since 2003, bringing decades of experience and dedication to his community. A graduate of Farmington Hills High School and holder of an Agriculture Economics degree with a minor in Vocal Performance, Tom’s unique background combines professional expertise with a passion for service. Our agency is committed to fostering a supportive and collaborative work environment. With a team of dedicated professionals, we focus on delivering exceptional service while maintaining a positive work-life balance.

Community Involvement
Tom is deeply committed to giving back to the community. He volunteers at local schools, teaching Driver’s Ed classes about insurance and coaches high school golf. He also supports aspiring entrepreneurs through his involvement with the McDonough and Fulton County CEO programs.

Why Join Us?
Working with Tom means joining a team that values community, personal growth, and excellence. With a blend of professional development and community engagement, our agency offers the perfect environment to grow your career while making a positive impact.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Tom Conklin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $55,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Farmington - IL

Responsive recruiter Replies within 24 hours

Benefits

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Us
Tom has been a proud State Farm Agent since 2003, bringing decades of experience and dedication to his community. A graduate of Farmington Hills High School and holder of an Agriculture Economics degree with a minor in Vocal Performance, Tom’s unique background combines professional expertise with a passion for service. Our agency is committed to fostering a supportive and collaborative work environment. With a team of dedicated professionals, we focus on delivering exceptional service while maintaining a positive work-life balance.

Community Involvement
Tom is deeply committed to giving back to the community. He volunteers at local schools, teaching Driver’s Ed classes about insurance and coaches high school golf. He also supports aspiring entrepreneurs through his involvement with the McDonough and Fulton County CEO programs.

Why Join Us?
Working with Tom means joining a team that values community, personal growth, and excellence. With a blend of professional development and community engagement, our agency offers the perfect environment to grow your career while making a positive impact.

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $55,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none