Customer Experience Specialist | Flexible Schedule & Growth

Conklinsf; Illinois; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Tom Conklin - State Farm Agent in Farmington, IL is seeking a Customer Service Representative to join a State Farm Agent Team. The role centers on delivering exceptional service, assisting with policy changes, and guiding customers through insurance processes.

This full-time position offers a pathway for advancement within a supportive agency, competitive salary, and a focus on work-life balance within a community-focused environment.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

Tom Conklin - State Farm Agent in Farmington, IL is seeking a Customer Service Representative to join a State Farm Agent Team. The role centers on delivering exceptional service, assisting with policy changes, and guiding customers through insurance processes.

This full-time position offers a pathway for advancement within a supportive agency, competitive salary, and a focus on work-life balance within a community-focused environment.