Insurance Customer Service & Claims Specialist

Tom Conklin - State Farm Agent; Illinois; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tom Conklin - State Farm Agent in Illinois is seeking a Customer Service Representative to join their team. In this role, you will provide exceptional customer experiences that support the growth of our insurance agency while answering inquiries and processing claims.

The ideal candidate will have strong communication skills, attention to detail, and previous customer service experience. This position offers a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and the ability to multitask will help succeed.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Tom Conklin - State Farm Agent in Illinois is seeking a Customer Service Representative to join their team. In this role, you will provide exceptional customer experiences that support the growth of our insurance agency while answering inquiries and processing claims.

The ideal candidate will have strong communication skills, attention to detail, and previous customer service experience. This position offers a competitive salary, flexible schedule, and opportunities for advancement.