Customer Relations & Growth Associate - Insurance Team

Randypelosi; Stony Brook (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A local insurance agency in Stony Brook is seeking a Customer Relations Representative to manage customer inquiries and enhance customer experiences. Ideal candidates will possess strong communication and problem-solving skills, along with a commitment to customer satisfaction. This position offers internal growth opportunities for motivated individuals interested in a rewarding career in customer support.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Stress management

Job description

A local insurance agency in Stony Brook is seeking a Customer Relations Representative to manage customer inquiries and enhance customer experiences. Ideal candidates will possess strong communication and problem-solving skills, along with a commitment to customer satisfaction. This position offers internal growth opportunities for motivated individuals interested in a rewarding career in customer support.