Customer Relations Specialist — Growth, Impact & Service

Sweetbrad; City of Syracuse (NY); On-site; USD 23,419 - 31,684; Full time

Job summary

A local insurance agency in North Syracuse, NY, seeks a Customer Relations Representative to enhance client experiences and support agency growth. The ideal candidate will possess strong communication and problem-solving skills, excel in customer service, and effectively handle stress. Join a passionate team dedicated to making a difference in the community while enjoying competitive compensation between $17.00 and $23.00 per hour.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Job description

A local insurance agency in North Syracuse, NY, seeks a Customer Relations Representative to enhance client experiences and support agency growth. The ideal candidate will possess strong communication and problem-solving skills, excel in customer service, and effectively handle stress. Join a passionate team dedicated to making a difference in the community while enjoying competitive compensation between $17.00 and $23.00 per hour.