Customer Relations & Growth Specialist | Brooklyn, Full-Time

Robagency; Brooklyn (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Salary Plus Commission

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Brooklyn is seeking a Customer Relations Representative. This full-time role involves managing customer inquiries and maintaining records while providing exceptional service. Ideal candidates will possess strong communication skills and have a background in customer service. Compensation ranges from $45,000 to $50,000 annually, with additional benefits including health insurance and opportunities for advancement in a supportive community environment.

Qualifications

• Strong communication and problem-solving skills essential for customer relations.
• Preferred experience in customer service roles.
• Ability to maintain composure in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain and update customer records as necessary.
• Assist in customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

A local insurance agency in Brooklyn is seeking a Customer Relations Representative. This full-time role involves managing customer inquiries and maintaining records while providing exceptional service. Ideal candidates will possess strong communication skills and have a background in customer service. Compensation ranges from $45,000 to $50,000 annually, with additional benefits including health insurance and opportunities for advancement in a supportive community environment.