Customer Relations Associate

TempWorks Software Incorporated; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

A dynamic technology company in New Orleans, LA, seeks a Customer Relations Associate to support Aerospace / Defense clients. Responsibilities include interfacing with customers and vendors, assisting with database management, and supporting ERP system implementation. Ideal candidates possess strong communication skills, attention to detail, and the ability to work in a team. Proficiency in Microsoft Office is required.

Qualifications

• Proficiency in Microsoft Office Suite required.
• Customer relations or client interaction experience preferred.
• Strong communication and analytical skills necessary.

Responsibilities

• Report directly to Customer Relations Manager.
• Interface with customers and vendors daily.
• Support implementation of new ERP system.

Skills

Strong work ethic

Attention to detail

Customer relations experience

Communication skills

Analytical skills

Teamwork

Tools

Microsoft Office Suite

Job description

New Orleans, LA: Flexicrew Technical Services (FTS) is seeking a Customer Relations Associate.

Essential Duties

• Report directly to Customer Relations Manager
• Focus primarily on Aerospace / Defense customers and client support
• Interface with customers and vendors on a daily basis
• Work closely with production, shipping/receiving, and estimating teams
• Take over key client accounts over time
• Support implementation of new ERP system
• Learn industry landscape to best address customer needs
• Perform clerical duties and assist with database management

Requirements / Skills

• Strong work ethic with the ability to prioritize duties and work with minimal supervision
• Strong attention to detail
• Willingness to learn company products and processes
• Proficiency in Microsoft Office Suite
• Customer relations or client interaction experience
• Excellent communication and analytical skills
• Ability to work in a team environment with internal and external stakeholders

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to use a computer and standard office equipment for prolonged durations
• Ability to occasionally lift and carry light office materials

Equal Opportunity Statement

Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.