Customer Recovery & On-Time Delivery Lead

Parker Hannifin Corporation; Ogden (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

Parker Aerospace is seeking a Customer Recovery Manager in Ogden, Utah to oversee division-wide backlog recovery efforts and restore on-time status with customers. You will coordinate with multiple functions to mitigate disruptions from supplier delinquencies and internal production issues.

The role focuses on leading recovery initiatives, improving schedule reliability, and ensuring customer satisfaction within Parker Aerospace's Commercial Flight Controls division.

Responsibilities

• Provide oversight and leadership to support division-wide past-due backlog recovery efforts and restore on-time status with customers.
• Coordinate cross-functionally to mitigate external production line disruptions and past-due purchase order lines, including supplier delinquencies and internal production challenges.

Job description

Parker Aerospace is seeking a Customer Recovery Manager in Ogden, Utah to oversee division-wide backlog recovery efforts and restore on-time status with customers. You will coordinate with multiple functions to mitigate disruptions from supplier delinquencies and internal production issues.

The role focuses on leading recovery initiatives, improving schedule reliability, and ensuring customer satisfaction within Parker Aerospace's Commercial Flight Controls division.