Customer Quality Engineer: 8D & Audits Leader

Ultra Clean Technology

Phoenix, Northern (AZ, KY)

Hybrid

USD 85,000 - 110,000

Full time

8 days ago

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Job summary

Ultra Clean Technology seeks a Customer Quality Engineer to act as the primary liaison for customer quality matters and drive compliance with customer requirements in a manufacturing setting. You will manage audits, lead 8D problem solving, and partner with cross-functional teams to prevent quality escapes and improve processes.

The role emphasizes strong communication with customers and internal teams, with a focus on audits, scorecards, and maintaining quality performance across products and

Qualifications

Master's degree in engineering or equivalent technical discipline is required.
ISO 9001 auditor experience is a plus.
Experience with Lean, Six Sigma, and zero-defect manufacturing is preferred.

Responsibilities

Primary liaison for all customer-facing quality matters and audits.
Define and implement production part qualification requirements based on customer quality needs.
Report to Site Quality Head and support operations in understanding customer requirements.
Lead audits, schedule actions, and close out audit items; manage 8D investigations.
Interface with customers to communicate quality issues and drive corrective actions.

Skills

Quality management

Statistical analysis

Problem solving (8D)

Regulatory compliance

Leadership

Communication

Education

Master's degree in Engineering

ISO 9001 auditor

Mechanical engineering background

Job description

The role emphasizes strong communication with customers and internal teams, with a focus on audits, scorecards, and maintaining quality performance across products and

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