Customer Platform Architect - Middle East (On-Prem & Cloud)

Filigran; United States; À distance; USD 150 000 - 190 000; Plein temps

Avantages offerts par ce poste

Competitive pay + equity

Remote-first, flexible, and balanced

Your setup, your choice

Twice-a-year gatherings

Résumé du poste

Filigran is seeking a Customer Platform Architect to support customers deploying on‑premise Filigran products, perform health checks, and advise during pre-sales on infrastructure requirements. You will size and adapt deployments to security contexts, ensuring reliability for threat management operations.

Candidate will work remotely in a fast-growing cybersecurity company, collaborating with Product, Solution Engineers, and Engineering teams to resolve platform issues and address design

Qualifications

• Experience deploying and sizing on-premise infrastructure for customers.
• Ability to diagnose complex infrastructure issues and provide architectural guidance.
• Proven track record in customer-facing technical roles and pre-sales support.

Responsabilités

• Guide customers through platform deployment and configuration.
• Manage infrastructure issues and perform proactive health checks.
• Conduct platform health assessments and recommend improvements.
• Document architecture and ensure clear, accessible technical docs.
• Collaborate with Product and Solution Engineers to address platform design requests.

Connaissances

On-premise infra

Cloud environments

Customer-facing experience

Communication skills

Analytical mindset

Autonomy

Remote work

Outils

Docker

Podman

Kubernetes

Helm

Description du poste

Filigran is seeking a Customer Platform Architect to support customers deploying on‑premise Filigran products, perform health checks, and advise during pre-sales on infrastructure requirements. You will size and adapt deployments to security contexts, ensuring reliability for threat management operations.

Candidate will work remotely in a fast-growing cybersecurity company, collaborating with Product, Solution Engineers, and Engineering teams to resolve platform issues and address design