Customer Outreach Specialist - Elevate Client Care

All Hours Air; Sparks, Northern (NV, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Weekly pay with bonuses

Company events

Paid time off

Paid training

Job summary

All Hours Air in Sparks, NV is seeking a dedicated Customer Outreach Specialist to be the first point of contact for clients, addressing inquiries with empathy and professionalism. You will handle calls, emails, and live chats, resolve issues, and schedule repairs or maintenance, while coordinating with service technicians and keeping precise records to ensure a seamless experience.

This full‑time role offers health benefits, a 401(k) match, weekly pay with bonuses, paid training, and a friendly

Qualifications

• 3+ years of call center experience.
• Pre-employment background check required.
• Pre-employment drug screen required.

Responsibilities

• Handle calls, emails, and live chats with clients.
• Address inquiries and resolve issues to ensure satisfaction.
• Schedule repairs, installations, or maintenance as needed.
• Coordinate with service technicians to deliver seamless service experiences.
• Maintain accurate records of customer interactions.

Skills

Call center experience

Job description

All Hours Air in Sparks, NV is seeking a dedicated Customer Outreach Specialist to be the first point of contact for clients, addressing inquiries with empathy and professionalism. You will handle calls, emails, and live chats, resolve issues, and schedule repairs or maintenance, while coordinating with service technicians and keeping precise records to ensure a seamless experience.

This full‑time role offers health benefits, a 401(k) match, weekly pay with bonuses, paid training, and a friendly