Customer Service Spanish/English, Call Center

ASEA, LLC; Pleasant Grove (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Medical dental vision

PTO

Free company products

Job summary

ASEA, LLC in Pleasant Grove, UT is seeking a Spanish/English-speaking Customer Service Rep (Call Center). You will handle inbound and outbound calls, answer emails, and assist distributors.

This role requires bilingual communication, patience, and the ability to use MS Office and CRM tools. Competitive pay, benefits, and free company products are offered.

Qualifications

• Customer service experience (call center a plus)
• Friendly and composed under pressure
• Ability to multitask and pay attention to details
• Experience with MS Office and CRM tools
• Bilingual Spanish/English is preferred

Responsibilities

• Take inbound/outbound calls and answer emails from customers & distributors
• Solve issues by finding the root cause, researching, and offering clear options
• Share product/service info and help complete requests & transactions
• Accurately update customer info and document interactions
• Follow up and escalate anything that needs extra help

Skills

Customer service experience

Bilingual

Multitasking

Detail oriented

CRM tools

MS Office

Tools

CRM software

MS Office

Job description

Spanish/English‑Speaking Customer Service Rep (Call Center) | Pleasant Grove, UT

Schedule: Mon–Fri 9am–5pm | Rotating Friday night shift optional 2pm-10pm.

Why You'll Love This Job

If you like helping people, solving puzzles, and being part of a team that actually feels like a team-this one's for you. ASEA is a global wellness company with a people‑first, "humanity" culture, and we work hard + have fun doing it.

(Yes, our office is very cool‑ping pong + soda fountain included.)

• Take inbound/outbound calls and answer emails from customers & distributors
• Solve issues by finding the root cause, researching, and offering clear options
• Share product/service info and help complete requests & transactions
• Accurately update customer info and document interactions
• Follow up and escalate anything that needs extra help

You're a Great Fit If You...

• Have customer service experience (call center is a plus)
• Are friendly, steady under pressure, and love getting to solutions
• Can multitask, pay attention to details, and use MS Office + CRM tools
• Have direct sales/network marketing experience (preferred)

Competitive pay + benefits (401k, medical/dental/vision, PTO, and more) - plus free company products.

Ready to Join Us?

Bring your customer‑care superpowers (and your bilingual skills). Apply today!