Customer Experience & Service Coordination Specialist

Any Hour Services; Orem (UT); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement with company match

Weekly pay

Company events & parties

Holiday pay, vacation pay, & paid time

Paid training

Job summary

Any Hour Services is seeking a Customer Outreach Specialist in Orem, UT. This full-time role handles calls, emails, and live chats, addressing inquiries, resolving issues, and coordinating with service technicians to schedule timely repairs, installations, or maintenance.

You will be the first point of contact for clients, requiring clear communication, empathy, and careful record-keeping to ensure a seamless service experience.

Qualifications

• Pre-employment background check.
• Pre-employment drug screen.

Responsibilities

• Address inquiries, resolve issues, and schedule timely assistance for repairs, installations, or maintenance.
• Serve as the initial point of contact for clients, handling calls, emails, and live chats.
• Maintain accurate records of interactions and coordinate with service technicians to deliver seamless service experiences.

Job description

Any Hour Services is seeking a Customer Outreach Specialist in Orem, UT. This full-time role handles calls, emails, and live chats, addressing inquiries, resolving issues, and coordinating with service technicians to schedule timely repairs, installations, or maintenance.

You will be the first point of contact for clients, requiring clear communication, empathy, and careful record-keeping to ensure a seamless service experience.