Customer Order & Relations Specialist

Motion Industries (MOT); Amarillo (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Tuition reimbursement

Job summary

Motion Industries in Amarillo, TX is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. You will handle order entry, pricing, and sourcing while maintaining strong customer relationships.

The role emphasizes reliability, communication, and multitasking skills, with opportunities to influence gross profit and improve service levels across branches.

Qualifications

• High school diploma or GED with 0–3 years related experience.
• Strong reliability, organization, and attention to detail.
• Excellent written and verbal communication and listening skills.
• Ability to multi-task and manage time effectively.
• Moderate computer skills and use of business systems and email.
• Product knowledge is preferred.

Responsibilities

• Respond to basic customer inquiries and provide quotes.
• Enter orders via telephone, fax, email, or walk-in.
• Negotiate pricing within parameters to influence gross profit.
• Maintain appropriate inventory levels and source products from inventory.
• Determine cost-effective shipping methods for orders.
• Build customer relationships and drive repeat business.
• Expedite backorders.
• Handle returns and assist with other duties as assigned.

Skills

Reliability

Organization

Communication

Time management

Computer skills

Product knowledge

Education

High School Diploma or GED

Tools

Business systems

Email communication

Internet search

Job description

Motion Industries in Amarillo, TX is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. You will handle order entry, pricing, and sourcing while maintaining strong customer relationships.

The role emphasizes reliability, communication, and multitasking skills, with opportunities to influence gross profit and improve service levels across branches.