Customer Ops & Onboarding Specialist (Hybrid – Kraków)

Motorola Solutions; United States; Hybrid; USD 40,000 - 60,000; Full time

Job summary

Motorola Solutions is looking for a Customer Service Representative within its Channel Operations team in the United States. This role involves assisting with account management, troubleshooting issues, and providing administrative support to the sales team.

The ideal candidate should be detail-oriented, possess strong communication skills, and have at least 2 years of experience in customer support roles. The position requires working a hybrid schedule, with two days a week onsite.

Qualifications

• 2+ years of experience in Sales Operations, Customer Support, or Sales Administrative roles.
• Demonstrated support mindset and ability to see issues through to resolution.
• Ability to work a hybrid schedule, reporting onsite two days a week.

Responsibilities

• Assist in day-to-day back-office activities including account setups and modifications.
• Develop and implement methods for handling support resolutions to increase efficiency.
• Interact daily with departments to resolve blockers and ensure sales teams are supported.

Skills

Strong Written & Reading Skills

Clear Spoken English

Salesforce proficiency

Help Desk Experience

Detail oriented

Education

High School Diploma or equivalent

Bachelor’s Degree

Tools

Salesforce CRM

Zendesk

Jira

Job description

Motorola Solutions is looking for a Customer Service Representative within its Channel Operations team in the United States. This role involves assisting with account management, troubleshooting issues, and providing administrative support to the sales team.

The ideal candidate should be detail-oriented, possess strong communication skills, and have at least 2 years of experience in customer support roles. The position requires working a hybrid schedule, with two days a week onsite.