Customer Operations Specialist: Shipments & Tracking

RXO Inc.; Chicago (IL); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

401(k) company match

Health insurance

Job summary

RXO Inc. is hiring a Customer Operations Representative in Chicago to support the sales team, manage key account loads, and coordinate pickups and deliveries with warehouses and customers. You will track shipments from start to finish, solve issues, and keep customers informed of status and changes.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced environment. Prior transportation or logistics exposure is a plus.

Qualifications

• Excellent verbal and written communication skills.

Responsibilities

• Support Sales with managing the branch’s key accounts.

Skills

Verbal communication

Written communication

Self-motivation

Fast-paced work style

Tools

TMS

Job description

RXO Inc. is hiring a Customer Operations Representative in Chicago to support the sales team, manage key account loads, and coordinate pickups and deliveries with warehouses and customers. You will track shipments from start to finish, solve issues, and keep customers informed of status and changes.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced environment. Prior transportation or logistics exposure is a plus.