Customer Operations Lead: Grow Partnerships & Excellence

Coca-Cola Bottlers (CONA Services); Charlotte (NC); Vor Ort; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Career Growth

Competitive Benefits

Purpose-Driven

Professional Development

Zusammenfassung

Coca-Cola Bottlers (CONA Services) in Charlotte, North Carolina seeks a Customer Operations Manager to partner with customers and sales teams to enhance service and reduce friction at the store level.

This role leads cross-functional collaboration, develops joint business plans, and rolls out new routes to market like Computer-Assisted Ordering, driving operational excellence and customer value.

Qualifikationen

• Knowledge acquired through 3 to up to 5 years of work experience.
• Bachelor’s degree (4 years) in General Business, Finance, or Accounting.
• Up to 30% travel required.

Aufgaben

• Conducts regular customer visits to establish partnerships and identify gaps.
• Partners with customers to develop and implement technology strategies to improve operating efficiencies.
• Analyzes field and customer opportunities and formulates performance-improvement strategies.
• Collaborates with corporate and field leaders to identify gaps and drive process improvements.
• Reports on results from cross-functional partnerships to support informed decisions.
• Develops field training opportunities and tracks impact.

Kenntnisse

Complex problem-solving

Advanced influencing

Strong presentation

Basic project mgmt

Ausbildung

Bachelor's degree (General Business, Finance, or Accounting)

Jobbeschreibung

Coca-Cola Bottlers (CONA Services) in Charlotte, North Carolina seeks a Customer Operations Manager to partner with customers and sales teams to enhance service and reduce friction at the store level.

This role leads cross-functional collaboration, develops joint business plans, and rolls out new routes to market like Computer-Assisted Ordering, driving operational excellence and customer value.