Customer Onboarding & Compliance Specialist

Hach Company; Loveland (CO); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Hach Company, a Veralto company, seeks a Customer Care Representative to support customer onboarding and supplier qualification from Loveland, CO, on-site. You will coordinate responses, manage registrations, and ensure timely, compliant information delivery to foster strong customer relationships.

The role requires a High School Diploma or equivalent and 2+ years of customer service experience, with proficiency in Microsoft Office and familiarity with Oracle, Salesforce, Dodge, and Quote Tool.

Qualifications

• 2+ years of customer service experience.
• Ability to thrive in a fast-paced environment with multiple priorities.
• In depth knowledge of Microsoft Office products.
• Advanced user training and proficiency for Oracle, Salesforce, Dodge, and Quote Tool.

Responsibilities

• Serve as the primary contact for customer onboarding, supplier qualification, and questionnaires.
• Coordinate cross-functional inputs to deliver timely, accurate responses.
• Support Sales, Renewals, Service, and Bids teams with pre-sales activities.
• Manage compliance documents, audits, and contract terms.
• Lead process improvements and system initiatives using various business tools.

Skills

Customer service

Fast-paced environment

Education

High School Diploma or equivalent

Tools

Microsoft Office

Oracle

Salesforce

Dodge

Quote Tool

Job description

Hach Company, a Veralto company, seeks a Customer Care Representative to support customer onboarding and supplier qualification from Loveland, CO, on-site. You will coordinate responses, manage registrations, and ensure timely, compliant information delivery to foster strong customer relationships.

The role requires a High School Diploma or equivalent and 2+ years of customer service experience, with proficiency in Microsoft Office and familiarity with Oracle, Salesforce, Dodge, and Quote Tool.