Customer-Obsessed Retail Sales Leader & Team Coach

Kirkland's, Inc.; Frisco (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Kirkland's, Inc. is seeking a Sales Leader to drive customer-focused selling in-store and online, while modeling professional behavior and supporting the Store Manager.

You will guide a team, uphold brand standards, and ensure profitable store operations through effective communication and presentation. The role requires high energy, strong interpersonal skills, and the ability to lead by example during peak hours, weekends, and holidays.

Qualifications

• Strong communication skills and customer selling experience are required.
• Energetic, people and results oriented with a drive to succeed.
• Ability to work weekends, holidays, and evenings.
• Must have a valid driver license.
• Ability to read and interpret directives and manuals.

Responsibilities

• Leads and supports customer selling in-store and online shopping experiences.
• Educates customers on loyalty programs, promotions, and merchandise to build baskets.
• Represents the brand with professional behavior and supports store profitability.
• Performs MOD duties including opening/closing procedures and team supervision.
• Maintains organized stockroom and executes merchandise presentation directives.
• Ensures accurate inventory levels and assists in freight processing.

Skills

Strong communication

Customer selling experience

Team leadership

Retail operations knowledge

Flexibility (weekends/holidays/evening

Education

High School Diploma or GED

College preferred

Tools

Point of Sale system

Hand held devices

Job description

Kirkland's, Inc. is seeking a Sales Leader to drive customer-focused selling in-store and online, while modeling professional behavior and supporting the Store Manager.

You will guide a team, uphold brand standards, and ensure profitable store operations through effective communication and presentation. The role requires high energy, strong interpersonal skills, and the ability to lead by example during peak hours, weekends, and holidays.