Customer-Focused Retail Associate | Merch & Service

The TJX Companies, Inc.; Somerset (Somerset County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Scholarship program

Job summary

Marshalls in the United States is seeking a customer-focused store associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean, organized store, ring purchases and returns, and support loss prevention and safety standards.

The role offers flexible scheduling, opportunities to learn, and a path to grow within The TJX Companies, Inc., a Fortune 100 leader in off-price retail with brands like Marshalls, TK Maxx, and HomeGoods.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and maintains cleanliness and organization.
• Supports safety, loss prevention, and adherence to policies.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

Marshalls in the United States is seeking a customer-focused store associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean, organized store, ring purchases and returns, and support loss prevention and safety standards.

The role offers flexible scheduling, opportunities to learn, and a path to grow within The TJX Companies, Inc., a Fortune 100 leader in off-price retail with brands like Marshalls, TK Maxx, and HomeGoods.