Customer-Centric Retail Associate (Merchandising)

The TJX Companies, Inc.; Danvers (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision insurance

Paid holidays

Job summary

Marshalls in Danvers, MA is hiring for a role focused on delivering a highly satisfied customer experience. You will engage with customers, process purchases, and keep the store clean and organized while adhering to operating, merchandise, and loss prevention standards.

This position may cross-train across departments to support business needs. You will promote credit and loyalty programs, assist with merchandising, and participate in safety and shrink reduction efforts.

Qualifications

• Excellent customer service skills and a friendly, helpful attitude.
• Ability to multitask and stay organized in a fast-paced retail environment.
• Strong communication and interpersonal skills with customers and teammates.
• Flexible schedule to meet business needs and store coverage.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Accurately ring purchases/returns and count change; promote credit and loyalty programs.
• Assist in merchandising and processing merchandise for the sales floor according to procedures.
• Participate in store recovery, safety, and loss prevention efforts; support shrink reduction goals.
• Adapt to cross-training across departments to meet business needs.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Flexibility

Job description

Marshalls in Danvers, MA is hiring for a role focused on delivering a highly satisfied customer experience. You will engage with customers, process purchases, and keep the store clean and organized while adhering to operating, merchandise, and loss prevention standards.

This position may cross-train across departments to support business needs. You will promote credit and loyalty programs, assist with merchandising, and participate in safety and shrink reduction efforts.