Customer-Obsessed Banking Associate

Aumni; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and leveraging digital tools to help clients achieve their financial goals.

In this role you will greet clients, open accounts, explain products, and collaborate with branch teams to build trusted relationships and ensure compliant, seamless experiences for customers across our branch network.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships and demonstrate care.
• Clear, polite communication to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open accounts and provide account servicing while ensuring compliance with policies.
• Educate clients on banking transactions and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch teammates.
• Perform branch operations and cash-handling tasks in line with bank procedures.

Skills

Client service

Relationship building

Communication

Learning products

Teamwork

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and leveraging digital tools to help clients achieve their financial goals.

In this role you will greet clients, open accounts, explain products, and collaborate with branch teams to build trusted relationships and ensure compliant, seamless experiences for customers across our branch network.