Customer Manager- Sam's Club

Mars, Incorporated; Bentonville (AR); On-site; USD 80,000 - 100,000; Full time

Job summary

A global leader in the FMCG industry, Mars, Incorporated is seeking a Sam’s Club Customer Manager to develop key account strategies that drive profitable growth. The successful candidate will leverage strong analytical skills and collaborative relationships to implement effective solutions with retail partners. This role offers an excellent opportunity to work with a talented team and benefit from industry-leading training and competitive remuneration.

Benefits

Best-in-class learning and development support

Industry competitive salary and benefits package

Qualifications

• 2+ years of experience in Sales or Marketing within FMCG.
• Experience with customer interaction and analytics.
• Strong relationship-building skills.

Responsibilities

• Lead development and execution of key account strategies.
• Create solutions for profitable sales growth.
• Manage customer trade funds and ensure compliance.

Skills

Analytical skills

Relationship building

Forecasting

Marketing experience

Sales experience

Bias for Action

Education

Bachelor’s Degree

Tools

Nielsen

Madrid/Scintilla

Trade management system

Job description

Job Description:

Sam’s Club Customer Manager serves as the face of the company to develop strong relationships with key stakeholders that unlock mutual profitable growth for Mars and our retail partners. This role will be responsible for leading the development and execution of key account strategies for Sam’s Club across our Omni Seasonal/ GUM & Mints portfolio of products.

What are we looking for?

• Bachelor’s Degree
• 2+ years pf demonstrable experience in Sales, Marketing, for a Fast Moving Consumer Goods Industries.
• Prior customer/analytics/marketing experience including direct customer interaction.
• Successful experience building collaborative relationships within immediate team and across key stakeholders.
• Ability to understand complex data sources to develop and influence customer strategies with a fluent understanding of forecasting, Nielsen, Madrid/Scintilla and trade management system
• Demonstrated Bias for Action

What will be your key responsibilities?

• Create and execute customers solutions of profitable sales growth for seasonal, placement and seasonal shelving, merchandising & pricing, that achieves customer objectives, category leadership and company objectives
• Influence customers to implement solutions through fact-based presentations that deliver results that are beneficial for both customer and company
• Execute all agreed to solutions with customers to include accurate, timely forecasting and detailed follow through
• Manage customer trade funds that complies with internal and external requirements and continually improve effectiveness of spending
• Provide customers with category information & make recommendations for category growth, bring customer feedback & potential solutions.
• Leads direct and cross functional teams to identify opportunities and collaborate on solutions
• Leverage complex data sources to influence internal and external stakeholder decisions.

What you can expect from Mars

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.