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Sr. Customer Manager- Sam's Club

Mars

Rogers (AR)

On-site

USD 75,000 - 90,000

Full time

Yesterday

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Job summary

Mars is seeking a Sr. Customer Manager for Sam’s Club to lead key account strategies and foster partnerships. The ideal candidate will possess strong analytic skills and a background in sales strategy, making an impactful contribution to profitable growth.

Benefits

Best-in-class learning and development

Diverse and talented associates

Collaborative and inclusive environment

Industry competitive salary and benefits package

Qualifications

3+ years of experience in building collaborative partnerships with retail customers.
Strong analytic skills to distill complex data into strategies.
Experience in direct selling and category management.

Responsibilities

Develop key account strategies for Sam’s Club.
Manage customer trade funds effectively.
Influence stakeholders through fact-based presentations.

Skills

Analytic skills

Collaborative partnerships

Sales strategy development

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Job Description:

Sam’s Club Sr. Customer Manager serves as the face of the company to develop strong relationships with key stakeholders that unlock mutual profitable growth for Mars and our retail partners. This role will be responsible for leading the development and execution of key account strategies for Sam’s Club across our Immediate and Future Consumption portfolio of products.

3 + years of demonstrable experience in building collaborative partnerships with retail customers and internal stakeholders Sales.
Direct selling and category experience across retailers, illustrating ability to develop and execute multi-year growth strategies
Strong analytic skills and ability to distill complex data sources to develop and influence customer strategies into simple stories
Fluent understanding of forecasting, Nielsen/Madrid/Scintilla and trade management system
Demonstrated Bias for Action

What Will be Your Key Responsibilities?

Create and execute customers solutions of profitable sales growth for seasonal, placement and seasonal shelving, merchandising & pricing, that achieves customer objectives, category leadership and company objectives
Influence customers to implement solutions through fact-based presentations that deliver results that are beneficial for both customer and company
Execute all agreed to solutions with customers to include accurate, timely forecasting and detailed follow through
Manage customer trade funds that complies with internal and external requirements and continually improve effectiveness of spending
Provide customers with category information & make recommendations for category growth, bring customer feedback & potential solutions.
Leads direct and cross functional teams to identify opportunities and collaborate on solutions
Leverage complex data sources to influence internal and external stakeholder decisions.

What You Can Expect From Mars

Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

What You Can Expect From Mars

Collaborative, fast-paced environment with freedom to impact business results
Working in an inclusive environment where you are shown respect, and have a voice
Organization focused on associate development and well being
Privately-owned, Purpose-driven, Fortune 100 Best Place to work company

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Food and Beverage Manufacturing

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