Customer Manager- Sam's Club

Mars, Incorporated and its Affiliates; Bentonville (AR); On-site; USD 80,000 - 120,000; Full time

Job summary

Mars, Incorporated seeks a Sam’s Club Customer Manager to drive profitable growth by developing relationships with key stakeholders. This role entails executing strategies for the Omni Seasonal/GUM & Mints portfolio and requires solid sales and marketing skills along with data analysis capabilities.

Benefits

Best-in-class learning and development support

Industry-competitive salary and benefits

Company bonus

Qualifications

• 2+ years of experience in Sales or Marketing in the FMCG industry.
• Experience in customer interaction and analytics.
• Ability to understand complex data and influence strategies.

Responsibilities

• Create and execute customer solutions for profitable sales growth.
• Influence customers using fact-based presentations.
• Manage customer trade funds and improve spending effectiveness.

Skills

Sales

Marketing

Customer Relationship Management

Data Analysis

Education

Bachelor’s Degree

Tools

Nielsen

Madrid/Scintilla

Trade Management Systems

Job description

Job Description:

Sam’s Club Customer Manager serves as the face of the company to develop strong relationships with key stakeholders that unlock mutual profitable growth for Mars and our retail partners. This role is responsible for leading the development and execution of key account strategies for Sam’s Club across our Omni Seasonal/ GUM & Mints portfolio of products.

What are we looking for?

• Bachelor’s Degree
• 2+ years of demonstrable experience in Sales, Marketing, for a Fast Moving Consumer Goods Industry.
• Prior customer/analytics/marketing experience including direct customer interaction.
• Successful experience building collaborative relationships within immediate team and across key stakeholders.
• Ability to understand complex data sources to develop and influence customer strategies with a fluent understanding of forecasting, Nielsen, Madrid/Scintilla, and trade management systems.
• Demonstrated Bias for Action

What will be your key responsibilities?

• Create and execute customer solutions for profitable sales growth in seasonal, placement, and seasonal shelving, merchandising & pricing, that achieve customer objectives, category leadership, and company objectives.
• Influence customers to implement solutions through fact-based presentations that deliver results beneficial for both customer and company.
• Execute all agreed-upon solutions with customers, including accurate, timely forecasting and detailed follow-up.
• Manage customer trade funds in compliance with internal and external requirements, continually improving the effectiveness of spending.
• Provide customers with category information & make recommendations for category growth; incorporate customer feedback and potential solutions.
• Lead direct and cross-functional teams to identify opportunities and collaborate on solutions.
• Leverage complex data sources to influence internal and external stakeholder decisions.

What you can expect from Mars

• Work with diverse and talented associates, guided by the Five Principles.
• Join a purpose-driven company striving to build the world we want tomorrow, today.
• Receive best-in-class learning and development support from day one, including access to Mars University.
• Enjoy an industry-competitive salary and benefits package, including a company bonus.

#LI-KR4

Mars is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any characteristic protected by law. Assistance or accommodations are available upon request for applicants with disabilities during the application process. The company is pleased to provide such assistance, and no applicant will be penalized for requesting it.