Manager, Site Merchandising (Sam's Club)

Walmart; United States; Remote; USD 70,000 - 130,000; Full time

Job summary

Walmart’s Sam’s Club seeks a Manager of Site Merchandising & Operations to enhance digital shopping experiences. In this leadership role, you will oversee site operations, drive marketing strategies, and ensure customer satisfaction through data-driven insights and creative site management.

Benefits

Health benefits including medical, vision, and dental

401(k) and stock purchase options

Paid time off including parental and bereavement leave

Education benefit program for associates

Company discounts and life insurance

Qualifications

• Experience in eCommerce merchandising or UI/UX design.
• Ability to analyze performance and understand trends.
• Strong financial acumen and technical capabilities.

Responsibilities

• Manage day-to-day site merchandising operations.
• Oversee content and creative processes for member experiences.
• Lead execution of multiple marketing campaigns.

Skills

Leadership

Data Analysis

Project Management

Collaboration

Creative Thinking

Education

Bachelor's degree in merchandising or related area

Job description

Position Summary... Working at Sam’s Club means a career without boundaries. There’s always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work.


Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you’ll quickly find that we’re a company that wants you to feel comfortable bringing your whole self to work. A career at Sam’s Club is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why our company is a world leader in belonging, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.


As a Manager of Site Merchandising & Operations on the Digital Member Experience and Engagement Team, you’ll play a critical role in bringing our omni-marketing calendar and digital vision to life. You’ll be responsible for managing the day-to-day site merchandising operations surrounding Sam’s Club’s discovery experiences, ensuring that we provide the very best shopping experience in online retail. You’ll perform analysis to find actional insights, leverage data and creativity to build inspiring digital shopping experiences and drive operational efficiency across omni-initiatives. It’s an exciting role with high visibility to the leadership and strategy behind “expecting something special”.

What you'll do...

• Change Leadership - Encouraging and helping others to improve current ways of working, promoting new and innovative ideas, and recognizing/rewarding good ideas.

• Bringing Member Experiences to Life - Obsessing over the member experience by overseeing all content, creative and site merchandising operations processes, ensuring our online presence supports the desired shopper/member experience; Developing wireframes and workorders for content and creative teams and creating site categories, shelves, and experiences using CMS & merchandising tools; Managing the development and site merchandising operation process – preparing dev handoffs and driving to completion.

• Digital Marketing Strategy & Execution – Partnering with Sr. Category Manager and Marketing to design and develop compelling member experiences, providing channel recommendations and solutions using trends and customer insights to shape the customer journey. Leading execution of multiple campaigns and projects.

• Digital Storytelling – Translating competitive insights, market share opportunities and our omni-strategy into frictionless, inspiring, and easy-to-shop experiences through homepage, navigation, taxonomy, search (internal and external) and browse.

• Data Analysis & Reporting - Continuously analyzing data to monitor performance and identify actionable insights; Ensuring business needs are being met by building and regularly sharing out reports – communicating key learnings and results with partners and providing recommendations to improve effectiveness of current plans, programs, and initiatives.

• Project Management & Operation Excellence: Managing multiple business plans and mid-sized site merchandising operations projects; Building and executing against detailed project plans – preparing briefs, setting milestones, defining success metrics, and serving as escalation point to ensure projects launch on-time and accurately; Implementing and helping scale processes, embedding operational excellence into everything you do.

• Collaboration: Acting as a Marketing & Site Merchandising subject matter expert; Partnering closely with Digital Experience, Site Merchandising/Operations and Marketing teams to ensure category has appropriate content and shop-ability features.

• Empowering Others: Leading by providing clear direction around vision, goals, and strategic business initiatives; Optimizing workload based on current and future needs; Demonstrating deep understanding of site business strategies; and translating strategies into clear executable steps.

What you’ll bring…

• You thrive in positions of leadership with a focus on developing associates to achieve their potential.

• You operate with a member-centric mindset that puts both data and insights at the center of every transaction.

• You stand by your ideas and come to the table ready to challenge those around you to think differently about the digital experience.

• You position yourself as a trusted advisor and a collaborative team player who finds inspiration in empowering those around you.

• You enjoy owning and developing plans for highly complex category strategy, supporting long term business plans, and executing prioritized strategic initiatives.

• You are data savvy: you can analyze performance, understand trends, and translate results into strategies.

• You are tenacious, dedicated and thrive working with ownership, autonomy, and a healthy dose of competition.

• You drive results with strong financial acumen and technical capabilities.

The above information has been designed to indicate the general nature and level of work performed in the role.It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits include medical, vision and dental coverage

- Financial benefits include 401(k), stock purchase and company-paid life insurance

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

San Bruno, California US-08848:The annual salary range for this position is $91,000.00-$169,000.00

Bentonville, Arkansas US-09930:The annual salary range for this position is $70,000.00-$130,000.00

Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in merchandising, visual design, business management, or related area and 3 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area OR 5 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related area Masters: Business Primary Location... 2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America