Customer Manager- Sam's Club

Mars Incorporated in; Bentonville (AR); On-site; USD 70,000 - 90,000; Full time

Job summary

Mars Inc. seeks a Customer Manager to foster relationships with key stakeholders at Sam's Club, focusing on profitable sales growth across their GUM & Mints portfolio. The ideal candidate will have a Bachelor's degree, 2+ years in sales/marketing, and demonstrate skills in data analysis and relationship building.

Benefits

Competitive salary

Company bonus

Industry-leading learning and development

Qualifications

• 2+ years of experience in Sales or Marketing, especially in FMCG.
• Ability to analyze data and develop customer strategies.

Responsibilities

• Lead development and execution of key account strategies.
• Manage customer trade funds and execute solutions for sales growth.
• Influence customers through fact-based presentations.

Skills

Sales

Marketing

Relationship Building

Data Analysis

Education

Bachelor's Degree

Tools

Nielsen

Madrid/Scintilla

Trade Management Systems

Job description

Sam's Club Customer Manager serves as the face of the company to develop strong relationships with key stakeholders that unlock mutual profitable growth for Mars and our retail partners. This role will be responsible for leading the development and execution of key account strategies for Sam's Club across our Omni Seasonal/ GUM & Mints portfolio of products.

What are we looking for?

• Bachelor's Degree
• 2+ years of demonstrable experience in Sales, Marketing, in the Fast Moving Consumer Goods Industries.
• Successful experience building collaborative relationships within immediate team and across key stakeholders.
• Ability to understand complex data sources to develop and influence customer strategies with a fluent understanding of forecasting, Nielsen, Madrid/Scintilla, and trade management systems.
• Demonstrated Bias for Action

What will be your key responsibilities?

• Create and execute customer solutions for profitable sales growth in seasonal, placement, and seasonal shelving, merchandising & pricing, that achieve customer objectives, category leadership, and company goals.
• Influence customers to implement solutions through fact-based presentations that deliver results beneficial for both customer and company.
• Execute all agreed solutions with customers, including accurate, timely forecasting and detailed follow-through.
• Manage customer trade funds in compliance with internal and external requirements and continually improve spending effectiveness.
• Provide customers with category information, make recommendations for category growth, and incorporate customer feedback and potential solutions.
• Lead cross-functional teams to identify opportunities and collaborate on solutions.
• Leverage complex data sources to influence stakeholder decisions internally and externally.

What you can expect from Mars

• Work with diverse and talented associates, guided by the Five Principles.
• Join a purpose-driven company committed to building a better tomorrow.
• Receive industry-leading learning and development support from day one, including access to Mars University.
• Enjoy a competitive salary and benefits package, including a company bonus.

Mars is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Assistance or accommodations during the application process are available upon request. We are committed to providing support without penalty to applicants requesting such assistance.