Sr. Customer Manager- Sam's Club

Mars, Incorporated and its Affiliates; Bentonville (AR); On-site; USD 80,000 - 120,000; Full time

Job summary

Mars, Incorporated seeks a Sr. Customer Manager to foster relationships with key stakeholders and execute strategic initiatives for growth at Sam’s Club. Candidates should have a proven track record in retail partnerships, strong analytical skills, and experience in sales management to achieve mutual success.

Benefits

Best-in-class learning and development

Inclusive work environment

Competitive salary and benefits package

Qualifications

• 3+ years in retail customer relationships.
• Proven category experience and strategy execution.
• Strong data analysis to drive customer strategies.

Responsibilities

• Lead execution of customer growth solutions.
• Influence stakeholders for profitable sales outcomes.
• Manage trade funds and forecast effectively.

Skills

Analytic skills

Sales experience

Relationship building

Job description

Job Description:

Sam’s Club Sr. Customer Manager serves as the face of the company to develop strong relationships with key stakeholders that unlock mutual profitable growth for Mars and our retail partners. This role will be responsible for leading the development and execution of key account strategies for Sam’s Club across our Immediate and Future Consumption portfolio of products.

What are we looking for?

• 3 + years of demonstrable experience in building collaborative partnerships with retail customers and internal stakeholders Sales.

• Direct selling and category experience across retailers, illustrating ability to develop and execute multi-year growth strategies

• Strong analytic skills and ability to distill complex data sources to develop and influence customer strategies into simple stories

• Fluent understanding of forecasting, Nielsen/Madrid/Scintilla and trade management system

• Demonstrated Bias for Action

What Will be Your Key Responsibilities?

• Create and execute customers solutions of profitable sales growth for seasonal, placement and seasonal shelving, merchandising & pricing, that achieves customer objectives, category leadership and company objectives

• Influence customers to implement solutions through fact-based presentations that deliver results that are beneficial for both customer and company

• Execute all agreed to solutions with customers to include accurate, timely forecasting and detailed follow through

• Manage customer trade funds that complies with internal and external requirements and continually improve effectiveness of spending

• Provide customers with category information & make recommendations for category growth, bring customer feedback & potential solutions.

• Leads direct and cross functional teams to identify opportunities and collaborate on solutions

• Leverage complex data sources to influence internal and external stakeholder decisions.

What you can expect from Mars

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

What you can expect from Mars

• Collaborative, fast-paced environment with freedom to impact business results

• Working in an inclusive environment where you are shown respect, and have a voice

• Organization focused on associate development and well being

• Privately-owned, Purpose-driven, Fortune 100 Best Place to work company

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.