Customer Love Specialist - Flexible Multichannel Support

Reformation; United States; Remoto; USD 24.000 - 26.000; Part-time

Vantaggi offerti da questo lavoro

Medical, dental, vision insurance

Retirement planning

Clothing discounts

Culture events

Fertility care support

Descrizione del lavoro

Reformation is a sustainable fashion brand with a mission to bring eco-friendly clothing to everyone, operating 50+ stores worldwide and our own factory in LA. We foster an inclusive, mission-based culture where people can grow, thrive, and belong.

The role focuses on delivering outstanding customer service across email, text, and chat, while meeting performance goals. We value a friendly, empathic, and flexible teammate who can work evenings or weekends.

Competenze

• Smart, organized, and passionate about our mission.
• Friendly, empathetic, and level-headed under pressure.
• Flexible with schedules, including evenings and weekends.

Mansioni

• Provide magical customer service across email, text, and chat.
• Meet and exceed performance goals while juggling multiple tasks.
• Wear many hats as stylist, friend, and personal assistant.

Conoscenze

Smart

Organized

Friendly

Empathetic

Flexible schedule

Descrizione del lavoro

Reformation is a sustainable fashion brand with a mission to bring eco-friendly clothing to everyone, operating 50+ stores worldwide and our own factory in LA. We foster an inclusive, mission-based culture where people can grow, thrive, and belong.

The role focuses on delivering outstanding customer service across email, text, and chat, while meeting performance goals. We value a friendly, empathic, and flexible teammate who can work evenings or weekends.