Sustainable Fashion Sales Supervisor | Flexible Hours

Reformation; Florida; Vor Ort; USD 30.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental & Vision insurance

Commuter benefits

Paid time off

Retirement planning

Fertility care support (Carrot)

Volunteer Time Off

Clothing discount

Culture events

Zusammenfassung

Reformation, a sustainability-focused fashion brand, is seeking a Sales Supervisor to lead store sales and customer experiences. You will drive engagement, loyalty, and a technology-led in-store experience across a dynamic retail environment.

You will report to the Store Manager and guide the team to achieve store goals, maintain inventory accuracy, and uphold brand standards while promoting the company’s mission and values.

Qualifikationen

• Minimum of 3 years retail experience.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced and ever-changing environment.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self-motivation for your work and career.
• Excellent communicator with a passion for people.
• An effective and expedient problem-solver with a keen attention to detail.
• Positive attitude and feels there is no task too small and no task too large.

Aufgaben

• Consistently meet and exceed sales goals.
• Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships.
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships.
• Contribute to a technology led in-store experience for customers that both surprises and delights them.
• Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
• Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation.
• Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory.
• Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy.
• Use information to grow the team further and take action when necessary alongside in-store leadership.
• Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership.
• Maintain seamless store operational procedures, maintain weekly workflow.
• Support merchandising presentation strategy and concept standards, lead and train staff as needed.
• Provide real-time and weekly feedback on sales, product and allocation to in store leadership.
• Uphold and lead by example with all policies and procedures.
• Display a dedicated approach to motivate and support sales associates.
• Onboard new hires while providing coaching to improve performance of existing associates.
• Contribute and lead through training and customer experience programs.
• Maintain a professional, healthy, and productive work environment alongside team in store.

Kenntnisse

Retail experience

Sales/retail operations

Fast-paced environment

Interpersonal skills

Communication

Problem solving

Attention to detail

Positive attitude

Jobbeschreibung

Reformation, a sustainability-focused fashion brand, is seeking a Sales Supervisor to lead store sales and customer experiences. You will drive engagement, loyalty, and a technology-led in-store experience across a dynamic retail environment.

You will report to the Store Manager and guide the team to achieve store goals, maintain inventory accuracy, and uphold brand standards while promoting the company’s mission and values.