Sustainable Fashion Customer-First Sales Associate

Reformation; Corte Madera (CA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

Commuter benefits

Paid time off

Retirement planning

Global team

Fertility support

Clothing discount

Job summary

Reformation in California is seeking a Sales Associate to join a mission-driven brand focused on sustainable fashion. You will drive customer engagement, help meet sales goals, and create a memorable in-store experience.

Reporting to the Store Manager, you will embody brand values, share the stories of Reformation, educate customers on sustainability, and maintain an inviting selling floor. The role requires a minimum of 20 hours per week, at least 3 days per week, with a flexible schedule and

Qualifications

• Experience working with a sales or retail organization.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self-motivation for your work and career.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver an elevated client experience acting as a brand ambassador and educate on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.

Skills

Sales experience

Job description

Reformation in California is seeking a Sales Associate to join a mission-driven brand focused on sustainable fashion. You will drive customer engagement, help meet sales goals, and create a memorable in-store experience.

Reporting to the Store Manager, you will embody brand values, share the stories of Reformation, educate customers on sustainability, and maintain an inviting selling floor. The role requires a minimum of 20 hours per week, at least 3 days per week, with a flexible schedule and