Customer Logistics Manager – Dedicated Transportation

Jobtailor; Cranberry Township (Butler County); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking an Operations Manager to oversee day-to-day operations and account management within a fast-paced environment. You will lead a team, drive operational goals, and ensure exceptional customer service while maintaining regulatory compliance.

The role requires supervisory experience, strong communication, and analytical skills, with frequent collaboration across international teams. Regular visits to Portersville, PA will be expected.

Qualifications

• Two+ years relevant experience in supply chain, logistics, warehouse or related field
• One+ year direct supervisory/leadership experience
• Bachelor's degree in Business, Logistics, or Supply Chain preferred
• Ability to work with international functional teams
• Strong analytical ability for unusual and difficult problems
• Proficiency in MS Office (Word, Excel, PowerPoint and Access)
• Advanced knowledge of manufacturing and production
• Advanced logistics industry knowledge
• Regulatory knowledge at local, state and federal levels
• Willing to visit Portersville, PA regularly

Responsibilities

• Oversee day-to-day operations within an assigned function
• Manage all aspects of Operations and Account Management
• Lead direct reports and attain daily operational goals within the assigned functional area
• Manage customer service satisfaction and expectation management
• Manage staffing performance and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Manage health and safety
• Ensure compliance with state, local and federal regulations
• Provide off-shift support during critical customer network disruption or crisis
• Perform other duties as assigned

Skills

Leadership

Analytical Ability

Communication

Time Management

Problem Solving

Staff Development

Education

Bachelor's degree in Business/Logistics/Supply Chain

High School Diploma/GED

Tools

MS Office

Excel

Word

PowerPoint

Access

Job description

• Oversee day-to-day operations within an assigned function
• Manage all aspects of Operations and Account Management
• Lead direct reports and attain daily operational goals within the assigned functional area
• Manage customer service satisfaction and expectation management
• Manage staffing performance and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Manage health and safety
• Ensure compliance with state, local and federal regulations
• Provide off-shift support during critical customer network disruption or crisis
• Perform other duties as assigned

Requirements

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Advanced logistics industry knowledge required
• Advanced knowledge and understanding of Customer/Company local and Federal regulations required
• Intermediate fundamental knowledge of Supply Chain Management components required
• Advanced strong knowledge of Manufacturing and Production required
• Must be willing to visit customer location in Portersville, PA on a regular basis

Core Competencies

Demonstrates strong leadership and operational management skills, with a focus on customer service satisfaction, compliance with regulations, and effective team development. Proficient in supply chain management and logistics, with the ability to analyze complex problems and maintain professional relationships across all organizational levels.

Highest-signal resume keywords

• Operations Management
• Supply Chain Management
• Customer Service Management
• Leadership Experience
• Regulatory Compliance

Hard Skills

• Supply Chain Management
• Logistics
• Manufacturing Knowledge
• Analytical Skills
• Time Management
• Problem Solving
• Staff Development
• Planning and Scheduling
• Customer Relationship Management
• Regulatory Knowledge

Soft Skills

• Communication Skills
• Team Collaboration
• Flexibility
• Detail Oriented
• Organizational Skills

Industry Keywords

• Health and Safety
• Customer Network Disruption
• Operational Goals
• Exempt and Non-Exempt Employees
• International Functional Teams

Tools & Technologies

• MS Office
• Excel
• Word
• PowerPoint
• Access