Customer Insights Strategist

Datavant; Topeka (KS); Vor Ort; USD 80.000 - 100.000; Vollzeit

Zusammenfassung

Datavant is seeking a Customer Insights Analyst to transform customer and operational data into clear, actionable insights for our Payer Retrieval business. You will collect, analyze, and visualize data, developing dashboards and recurring reports to monitor performance and understand customer needs.

Collaboration with Customer Success, Operations, and cross-functional teams is essential to drive improvements.

Qualifikationen

• Bachelor’s degree or higher in a relevant field.
• 3+ years in business analysis or data analytics.
• Experience with BI tools including Sigma Computing.

Aufgaben

• Collect, clean, and analyze customer and operational data to identify trends and opportunities.
• Develop and maintain Sigma dashboards and recurring reports.
• Use SQL to retrieve, combine, and analyze data for reporting and decision-making.
• Translate findings into actionable insights for success teams and leaders.

Kenntnisse

SQL

Analytical thinking

Data visualization

Communication

Ausbildung

Bachelor’s degree in Business, Finance, Economics, Data Analytics, Information Systems, or related field

Tools

Sigma Computing

Tableau

Power BI

Snowflake

Jobbeschreibung

Datavant is seeking a Customer Insights Analyst to transform customer and operational data into clear, actionable insights for our Payer Retrieval business. You will collect, analyze, and visualize data, developing dashboards and recurring reports to monitor performance and understand customer needs.

Collaboration with Customer Success, Operations, and cross-functional teams is essential to drive improvements.