Healthcare Data Insights Analyst

Datavant; Madison (WI); Vor Ort; USD 80.000 - 100.000; Vollzeit

Zusammenfassung

Datavant, a health data collaboration platform, seeks a Customer Insights Analyst to transform customer and operational data into actionable insights for our Payer Retrieval business. You will collect, analyze, and visualize data, building dashboards and reports to inform business decisions and improve customer experience.

You will partner with Customer Success and Operations, develop data-driven narratives, and monitor KPIs to identify opportunities for efficiency and impact across the

Qualifikationen

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, Information Systems, or a related field.
• 3+ years of experience in business analysis, customer insights, data analytics, operations analytics, or a related role.
• Experience with Sigma Computing.
• Strong proficiency in SQL and relational database concepts; familiarity with Snowflake.
• Proficiency in Microsoft Excel and Google Sheets.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced, cross-functional environment.
• Curiosity and ability to learn new processes, tools and data sources quickly.
• Hands-on experience building reports in cloud visualization platforms (Tableau, Power BI).

Aufgaben

• Collect, clean, and analyze customer and operational data from multiple sources to identify trends, patterns, risks, and opportunities.
• Develop and maintain Sigma dashboards, recurring reports, and performance summaries that provide visibility into key customer and business metrics.
• Use SQL to retrieve, combine, and analyze data in support of reporting and business decision-making.
• Monitor key performance indicators and translate findings into clear, actionable insights for Customer Success, Operations, and business leaders.
• Conduct ad hoc analyses to answer questions related to customer performance, medical record retrieval, operational outcomes, and business trends.
• Develop presentations and visual stories that communicate complex findings in a clear and compelling way.
• Partner with stakeholders to understand business needs, define reporting requirements, and recommend analytical solutions.

Kenntnisse

Analytical thinking

SQL

Excel

Google Sheets

Communication

Ausbildung

Bachelor’s degree in Business, Finance, Economics, Data Analytics, Information Systems, or a related field

Tools

Sigma Computing

Tableau

Power BI

Snowflake

Jobbeschreibung

Datavant, a health data collaboration platform, seeks a Customer Insights Analyst to transform customer and operational data into actionable insights for our Payer Retrieval business. You will collect, analyze, and visualize data, building dashboards and reports to inform business decisions and improve customer experience.

You will partner with Customer Success and Operations, develop data-driven narratives, and monitor KPIs to identify opportunities for efficiency and impact across the