Healthcare Data Insights Analyst

Datavant; Lansing (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

Datavant is seeking a Customer Insights Analyst to transform customer and operational data into clear, actionable insights for our Payer Retrieval business. You will collect, analyze, and visualize data to identify trends, monitor performance, and support dashboards and reporting.

You will partner with Customer Success, Operations, and other teams to develop insights, respond to business questions, and drive improvements in customer experience and operational outcomes.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field.
• 3+ years in business analysis, customer insights, data analytics, operations analytics, or related role.
• Experience with business intelligence and data visualization tools including Sigma Computing.
• Strong SQL and relational database knowledge; familiarity with Snowflake.

Responsibilities

• Collect, clean, and analyze customer and operational data to identify trends, patterns, risks, and opportunities.
• Develop and maintain Sigma dashboards, recurring reports, and performance summaries that provide visibility into key metrics.
• Use SQL to retrieve, combine, and analyze data in support of reporting and decision-making.
• Monitor KPIs and translate findings into actionable insights for teams and leaders.
• Conduct ad hoc analyses to answer business questions about customer performance and operational trends.
• Develop presentations and data stories to communicate complex findings clearly.
• Partner with stakeholders to define reporting requirements and analytic solutions.
• Identify inefficiencies and opportunities through quantitative analysis.
• Document analytic methodologies and findings for transparency.

Skills

SQL

Sigma Computing

Tableau

Power BI

Excel

Google Sheets

Data visualization

Communication

Analytical thinking

Education

Bachelor’s degree in Business, Finance, Economics, Data Analytics, Information Systems

Tools

Snowflake

Job description

Datavant is seeking a Customer Insights Analyst to transform customer and operational data into clear, actionable insights for our Payer Retrieval business. You will collect, analyze, and visualize data to identify trends, monitor performance, and support dashboards and reporting.

You will partner with Customer Success, Operations, and other teams to develop insights, respond to business questions, and drive improvements in customer experience and operational outcomes.