Customer Insights Analyst - CRM & Marketing Data

Ann Taylor; New York (NY); On-site; USD 67,000 - 70,000; Full time

Benefits offered by this job

Merchandise discount

Career development opportunities

Volunteer opportunities

Medical, dental, vision insurance

401(k)

Job summary

Ann Taylor in New York seeks a Customer Data & Insights Analyst to transform data into actionable marketing insights. You will leverage SAS, SQL and customer analytics to measure campaign performance and inform CRM strategy across LOFT and Ann Taylor brands.

The role reports to the Senior Manager, CRM Analytics and collaborates with Campaign Management, Digital Analytics and Marketing. The ideal candidate has 3–5 years of SAS/SQL experience, strong data manipulation skills, and a proven ability

Qualifications

• Bachelor’s degree in a quantitative field; analytics focus.
• 3–5 years of hands-on SAS programming including PROC SQL.
• Strong SQL development and data manipulation skills.
• Experience analyzing large datasets for trends and insights.
• Excellent written and verbal communication with business impact.

Responsibilities

• Develop, maintain SAS programs to support reporting and analytics.
• Write complex SQL queries to extract and analyze customer data.
• Partner with stakeholders to translate objectives into analytics.
• Build dashboards and reports monitoring key metrics.
• Ensure data quality across systems and pipelines.
• Present findings and recommendations to leadership.

Skills

Analytical thinking

Data visualization

Communication skills

Learning agility

Education

Bachelor's degree in Mathematics, Statistics, Analytics, CS

Master's degree (preferred)

Tools

SAS

PROC SQL

SAS Macros

Bluecore

Job description

Ann Taylor in New York seeks a Customer Data & Insights Analyst to transform data into actionable marketing insights. You will leverage SAS, SQL and customer analytics to measure campaign performance and inform CRM strategy across LOFT and Ann Taylor brands.

The role reports to the Senior Manager, CRM Analytics and collaborates with Campaign Management, Digital Analytics and Marketing. The ideal candidate has 3–5 years of SAS/SQL experience, strong data manipulation skills, and a proven ability