Digital Analytics & Reporting Analyst

N23 Premium Brands Opco LLC; New York (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Merchandise discount

Career development and mobility

Volunteer opportunities

Medical, dental, vision insurance & 4

Employee Assistance Program (EAP)

Time off – PTO & holidays

Job summary

KnitWell Group is hiring a Digital Analytics & Reporting Analyst in New York City. You will work with Adobe Analytics, Contentsquare, Excel, and SQL to turn data into insights that shape the customer experience for Ann Taylor and LOFT websites.

This entry-level role offers exposure to cross-functional teams, hands-on analysis, and opportunities to turn findings into actionable optimization ideas. You will be part of a culture that values learning and career growth.

Qualifications

• Bachelor’s degree in a quantitative field is preferred.
• Up to one year of digital, web, mobile, or ecommerce analytics experience is preferred.
• Familiarity with Adobe Analytics, Google Analytics, Contentsquare or similar platforms.
• Strong Excel skills with formulas, lookups, and pivot tables.
• Clear communication and ability to tell stories with data.

Responsibilities

• Turn digital data into insights that shape the customer experience at AnnTaylor.com and LOFT.com.
• Uncover opportunities to improve the digital customer experience and increase conversion.
• Build and enhance Excel reports and dashboards to support faster, smarter decisions.

Skills

Data analysis

Data storytelling

Communication skills

Curiosity about customer behavior

Education

Bachelor’s degree

Tools

Adobe Analytics

Contentsquare

SQL

Excel

Job description

About us

Ann Taylor and LOFT empower women to find their authentic self-expression. Ann Taylor outfits the modern American woman so she's ready-for-work and ready-for-anything in timeless, tailored style. LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. Discover a culture that empowers employees with access to industry leaders and the tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet).

About the role

The Digital Analytics & Reporting Analyst will turn digital data into insights that shape the customer experience at AnnTaylor.com and LOFT.com. In this entry-level role, you’ll work with Adobe Analytics, Contentsquare, Excel, and SQL to uncover customer behavior, assess marketing and merchandising performance, and recommend opportunities to drive engagement and conversion. You’ll gain hands‑on experience, partner with teams across the business, and see your analysis translate into action.

The impact you can have

Uncover opportunities to improve the digital customer experience and increase conversion. Create reporting that brings marketing, merchandising, funnel, and engagement performance to life. Build and enhance Excel reports and dashboards that support faster, smarter decisions. Explore digital and customer data using Adobe Analytics, Contentsquare, Excel, and SQL. Share clear, actionable recommendations with Digital Analytics and cross‑functional partners.

Requirements

You'll bring to the role Bachelor’s degree; a quantitative field is a plus. Up to one year of experience in digital, web, mobile, or ecommerce analytics is preferred. Curiosity about customer behavior and enthusiasm for turning data into business insights. Familiarity with Adobe Analytics, Google Analytics, Contentsquare, or similar platforms. Strong Excel skills, including formulas, lookup functions, and pivot tables. Clear communication, thoughtful problem‑solving, and a talent for telling stories with data.

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Support for your individual development plus opportunities for career mobility within our family of brands.
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.
• * Medical, dental, vision insurance & 401(K).*
• * Employee Assistance Program (EAP).
• Time off – paid time off & holidays.*

Compensation

The target salary range for this role is: $60,000-$65,000. Any job offer will consider factors such your qualifications, relevant experience, and skills.

Eligibility of certain benefits and associate programs are subject to employment type and role.

Location and Employment Type

This position works 3-4 days per week in our NYC office. Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

Location: Times Square Tower-ANN-New York, NY 10036

Position Type: Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.