CRM Data Insights Analyst

KnitWell Group; New York (NY); On-site; USD 67,000 - 70,000; Full time

Benefits offered by this job

Merchandise discount

Career development opportunities

Volunteer and philanthropic activities

Medical, dental, vision insurance & 1

Employee Assistance Program

Paid time off and holidays

In-office 3-4 days/week in NYC

Job summary

KnitWell Group’s LOFT and Ann Taylor brands are seeking a Customer Data & Insights Analyst in New York City to transform data into actionable insights using SAS, SQL, and marketing analytics to improve customer engagement and measure campaign success.

The role reports to the Senior Manager, CRM Analytics and partners with Campaign Management, Digital Analytics, and Marketing. The target salary range is $66,500–$70,000 with a 3–5 year experience requirement.

Qualifications

• Bachelor’s degree in Mathematics, Statistics, Analytics, Computer Science or related field.
• 3-5 years of hands-on SAS programming experience, including PROC SQL and SAS Macros.
• Strong SQL development and data manipulation skills.
• Experience analyzing large datasets to derive insights.
• Excellent communication and structured problem-solving abilities.
• Ability to learn quickly and translate analyses into business recommendations.
• Detail-oriented with ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Develop and optimize SAS programs to support reporting and analytics.
• Write complex SQL queries using PROC SQL and macros to analyze large datasets.
• Collaborate with stakeholders to translate objectives into analytical solutions.
• Build dashboards and reports to monitor key metrics.
• Ensure data quality and integrity across systems and reporting processes.
• Analyze marketing performance across CRM channels and measure campaign effectiveness.
• Prepare presentations with actionable recommendations for leadership.
• Support campaign execution via customer file extraction and deployment in Bluecore.

Skills

SAS programming

PROC SQL

SAS Macros

SQL development

Data analysis

Communication skills

Attention to detail

Learning agility

Education

Bachelor’s degree in Mathematics, Statistics, Analytics, Computer Science

Master’s degree in Mathematics, Statistics, Analytics, Computer Science

Tools

Bluecore

Job description

KnitWell Group’s LOFT and Ann Taylor brands are seeking a Customer Data & Insights Analyst in New York City to transform data into actionable insights using SAS, SQL, and marketing analytics to improve customer engagement and measure campaign success.

The role reports to the Senior Manager, CRM Analytics and partners with Campaign Management, Digital Analytics, and Marketing. The target salary range is $66,500–$70,000 with a 3–5 year experience requirement.