Digital Analytics & Reporting Analyst

Ann Taylor; New York (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Merchandise discount

Career development

Volunteer opportunities

Medical, dental, vision insurance

401(K)

Employee Assistance Program

Paid time off

Holidays

Job summary

Ann Taylor's Digital Analytics & Reporting Analyst role turns digital data into customer insights for AnnTaylor.com and LOFT.com. In this entry‑level position, you’ll use Adobe Analytics, Contentsquare, Excel, and SQL to uncover customer behavior, evaluate marketing and merchandising performance, and recommend opportunities to improve engagement and conversion.

You’ll gain hands‑on experience, partner with teams across the business, and translate analysis into actions.

Qualifications

• Bachelor’s degree; a quantitative field is a plus.
• Up to one year of analytics experience in digital, web, mobile, or ecommerce.
• Curiosity about customer behavior and ability to turn data into business insights.

Responsibilities

• Uncover opportunities to improve the digital customer experience and increase conversion.
• Create reporting that brings marketing, merchandising, funnel, and engagement performance to life.
• Build and enhance Excel reports and dashboards that support faster, smarter decisions.
• Explore digital and customer data using Adobe Analytics, Contentsquare, Excel, and SQL.
• Share clear, actionable recommendations with Digital Analytics and cross-functional partners.

Skills

Data storytelling

Curiosity about customer behavior

Strong communication

Education

Bachelor’s degree in a quantitative field

Tools

Adobe Analytics

Contentsquare

Excel

SQL

Job description

About Us

Ann Taylor and LOFT empower women to find their authentic self-expression. Ann Taylor outfits the modern American woman so she's ready-for-work and ready-for-anything in timeless, tailored style. LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them.

About Us

Ann Taylor and LOFT empower women to find their authentic self-expression. Ann Taylor outfits the modern American woman so she's ready-for-work and ready-for-anything in timeless, tailored style. LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them.

Discover a culture that empowers employees with access to industry leaders and the tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About The Role

The Digital Analytics & Reporting Analyst will turn digital data into insights that shape the customer experience at AnnTaylor.com and LOFT.com. In this entry-level role, you’ll work with Adobe Analytics, Contentsquare, Excel, and SQL to uncover customer behavior, assess marketing and merchandising performance, and recommend opportunities to drive engagement and conversion. You’ll gain hands‑on experience, partner with teams across the business, and see your analysis translate into action.

The impact you can have

• Uncover opportunities to improve the digital customer experience and increase conversion.
• Create reporting that brings marketing, merchandising, funnel, and engagement performance to life.
• Build and enhance Excel reports and dashboards that support faster, smarter decisions.
• Explore digital and customer data using Adobe Analytics, Contentsquare, Excel, and SQL.
• Share clear, actionable recommendations with Digital Analytics and cross-functional partners.

You'll bring to the role

• Bachelor’s degree; a quantitative field is a plus.
• Up to one year of experience in digital, web, mobile, or ecommerce analytics is preferred.
• Curiosity about customer behavior and enthusiasm for turning data into business insights.
• Familiarity with Adobe Analytics, Google Analytics, Contentsquare, or similar platforms.
• Strong Excel skills, including formulas, lookup functions, and pivot tables.
• Clear communication, thoughtful problem-solving, and a talent for telling stories with data.

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Support for your individual development plus opportunities for career mobility within our family of brands.
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*
• Medical, dental, vision insurance & 401(K).*
• Employee Assistance Program (EAP).
• Time off – paid time off & holidays.*
• The target salary range for this role is: $60,000-$65,000
• Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
• This position works 3-4 days per week in our NYC office.
• Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

Location

Times Square Tower-ANN-New York, NY 10036

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.